Custom Order Policy
At ST by Ayssa, each custom rosary is thoughtfully handcrafted to reflect your personal devotion and special intentions. Because every custom order is made specifically for you, please review the following policy before placing your order.
1. Custom Orders & Approval
Please contact us to discuss your ideas, preferences, and personalization details before placing a custom order. A quote will be provided based on your requested design, materials, and specifications. Please do not purchase a custom order until your design and price have been confirmed.
2. Production Time
Custom rosaries typically require 3–10 business days to be handcrafted, depending on the design and material availability. Shipping time is additional.
3. Personalization & Design
Please carefully review all names, dates, spellings, and other personalization details before confirming your order. ST by Ayssa is not responsible for errors in customer-provided information.
4. Changes & Cancellations
Once materials have been purchased or production has begun, changes or cancellations may not be possible. Please contact us as soon as possible if you need to request a change.
5. Returns & Exchanges
Because custom rosaries are made specifically for each customer, custom orders are final sale and are not eligible for returns, exchanges, or refunds due to a change of mind or incorrect personalization details provided by the customer.
If your order arrives damaged or there is an issue with the item we made, please contact us so we can review the situation and help find an appropriate resolution.
6. Handmade Nature of Our Products
Each rosary is individually handcrafted. Small variations in materials, colors, and placement may occur and are part of the unique character of handmade work. Natural gemstones may also vary in color, pattern, and appearance.
Thank you for allowing ST by Ayssa to be part of your faith journey. Every piece is created with care, love, and devotion.
Last Updated: October 2026
At ST by Ayssa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, request a custom Rosary, subscribe to our communications, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
Contact Us
If you have questions about this policy or how your information is handled, please contact us:
ST by Ayssa
Email: contact@stbyayssa.com